Exchange Visits – flamegasworks

The Central Accounting Unit Customer Survey 2000
The Results

This document was created in July 2001

11) Exchange Visits

Figure 36

Figure 37

Of those who have completed the questionnaire, 5% had previously attended a CAU presentation. Of these 88% found the presentation useful. (See figures 33 & 34).

Figure 38

Figure 39

It was nearly an equal split between those who would be interested in visiting CAU and those who would not. Some mentioned that this was due to the size of the firm and the distance required to travel. 23% stated that they would be interested in CAU visiting their office.

Customer Survey Contents

[INTRODUCTION] [GENERAL CONTEXT] [PERFORMANCE CRITERIA] [CAU FUNCTIONS] [SATISFACTION WITH STANDARD FORMS] [EXCHANGE VISITS] [BI-ANNUAL STATEMENTS] [IMPROVED SERVICES] [COMPLAINTS (& Complaints Procedure)] [GENERAL COMMENTS] [ANNEX A – Action Plan]

[IP Banking Home]
[General Information] [Organisation] [Contacts] [Telephone List] [IP Banking User Guide] [BACS] [IP Banking User Group]
[IP Banking Customer Survey Results] [Frequently Asked Questions] [Table of Fees] [Statement Request]
[General Request]